
Data Abundance
The growing ubiquity of data raises big questions about how it is used, who should own and profit from it, and how it may be biased or flawed.
The growing ubiquity of data raises big questions about how it is used, who should own and profit from it, and how it may be biased or flawed.
In the information economy, our attention holds greater value; leading us to be more skeptical of those who rely on spectacles to manipulate us.
Overwhelmed by technology and complexity, people seek out nostalgic experiences that remind them of a simpler and more trustworthy time.
As individualism grows globally, people are carefully cultivating how they are perceived, living authentically and chasing stardom.
A new understanding of loyalty is challenging brands to get smarter about how they can generate brand enthusiasts.
As robots’ utility moves into the home and the workplace, they are being given more human-like interfaces, and even micro-personalities.
Empathy is becoming a driver of innovation and revenue, and a point of differentiation for products, services, hiring practices, and branded experiences.
As more products become Internet-enabled and digitalized, consumers are selectively rejecting supposedly improved products and services, opting for simpler, cheaper, and sometimes more functional versions instead.
To simplify daily life, people are shedding their excess “stuff,” seeking pared-down experiences and even ways to unclutter their digital identities.
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