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The Future Normal · Part 2

Impact Hubs

What if your office space could contribute to the local economy and community?

In the future normal, forward-thinking companies will embrace “impact hubs” workers love to be in that strengthen and support local communities, while also acting as powerful symbols and manifestations of their tenants’ values and purpose.

The Future Normal, the book where the Impact Hubs trend was first published

One of 30 trends from The Future Normal →

The Trend

What Impact Hubs Means

Predictions of the end of the office were premature, but the office is being renegotiated: work is going hybrid, footprints are shrinking, and real estate is still the biggest line item after salaries for most white-collar organizations. Those companies now want the space they keep to do more than hold desks. In the future normal, forward-thinking companies will occupy impact hubs that workers actually want to be in and that strengthen the community around them, serving as a visible expression of what the tenant claims to value.

The Instigator

3Space

The UK nonprofit behind International House, a 50,000-square-foot office building in South London that earned a place on Fast Company’s World Changing Ideas list. Its BuyGiveWork model gives a qualifying nonprofit or local startup free space for every space rented commercially, currently housing a youth entrepreneurship program, a green farming incubator, an art studio and a photography resource center. It was also the first building in the UK recognized as a living wage building, and commercial tenants must give an hour of employee time each month to a local nonprofit project.

Imagining The Future Normal

3 Questions To Ask
About Impact Hubs

  • 1

    What if AI could help organizations identify and unlock their surplus space?

    Sensors and analytics can track which areas are bustling with activity and which sit empty, allowing for data-driven decisions about space allocation. In the future, workplace operators could use this information to identify underutilized areas that could be repurposed for community use without disrupting core business functions.

  • 2

    How might technology make sharing space easier?

    As we saw with job sharing, managing the logistical overhead is one of the biggest barriers for space-sharing programs. AI could evolve current models from simple space-matching connections to sophisticated partnerships, creating an ecosystem where resource-sharing extends beyond physical space to include talent, knowledge, and purpose.

  • 3

    How could we better measure the impact of regenerative workplaces?

    It has been hard for impact hubs to quantify their community benefit. Now AI can help capture and analyze data on space utilization and community engagement, helping grassroots organizations tell compelling data-driven stories to prove ROI and gain more funding.

Rohit Bhargava delivering a keynote

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